FAQs
Frequently Asked Question
Datawitness is a web-based application providing paperless authentication and archiving services you can access over the Internet from anywhere and at any time. The application
works through a combination of emails and web pages. Everything you send and receive
through Datawitness is stored digitally and locally within Canada for fast access and archived
onto long-term media to provide an indisputable record of your documents and communications.
Datawitness authentication and archiving products and services give you several options for managing documents and communications without paper. You can archive digital documents
with the added security of tangible and unalterable long-term offline archives. You can also send
documents for electronic signature faster than using courier, post or fax. Sending a Datawitness
submission takes about the same amount of time as sending an email.
Check that your files are not too large (we currently accept up to 10mb max/file). Check that you don’t have the file opened on your computer with another program. Verify your internet
connection is active.
We recommend PDF for long-term access as PDF is an ISO standard, which ensures we can
write programs to access those files in the specific amount on time (10 years to 75 years plus)
Your files are stored digitally within your Datawitness account, and in a vault offsite, locally
within Canada (British Columbia and Onatrio) on long-term media.
Bulk uploading is a tool that allows you to upload up to 150 files at one time with an individual file size limit of 10MB.
Every interaction with a submission, from its origin, is time and date stamped to provide an evidentiary summary of the submission's complete life cycle. The content, intent and timing of
any exchange is captured electronically and archived onto long-term media by Datawitness
acting as an independent 3rd party.
You get double protection in the event of dispute over business or personal matters transacted
using Datawitness. Communications held by parties involved in a matter are vulnerable to
accidental or intentional loss, alteration, or damage. Datawitness holds records for you and
removes those risks.
Through the Datawitness Engine, a copy of each of your records gets profiled and archived onto long-term media and that media is stored in a vault. This is an incredible feature to have,
compared to other archiving solutions which are based on digital storage alone. In most cases,
the reason we want to save important records to begin with is because they are digital.